Shipping & Returns
Shipping Policy
When will my order ship?
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Orders are typically processed and shipped within 1-2 business days. You'll receive a confirmation email with tracking information once your order has been shipped
How long does shipping take?
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Standard shipping usually takes 5-7 business days within the United States. Expedited shipping options are available at checkout.
Return & Exchange Policy
What is your return policy?
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We offer a 30-day return policy for unused items. If you are not satisfied with your purchase, please contact our customer support to initiate a return or exchange.
How do I return an item?
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To return an item, please contact our customer support at info@premiumpettoys.com or call us at 323-691-4287. We will provide you with detailed instructions on how to proceed.
Further Questions?
For further questions, visit our FAQ'S or directly contact us using the CONTACT menu crumble or call us at 323-691-4287